Power Struggle
Kia ora friends,
We have a chance to get mandatory rules for electricity companies in the area of consumer care.
Right now, there are just voluntary guidelines, which power companies can ignore without penalties!
That’s not good enough. People’s lives depend on electricity. We learned that through tragedy in 2007 when an Auckland mother died because a company disconnected her power due to an unpaid bill. She relied on an oxygen machine. Sixteen years later there are still no mandatory rules to protect electricity customers.
Now is a chance to change that. Have your say to show the Electricity Authority (who sets the rules) that thousands of people demand proper protections.
Have your say now. Here’s a 2-minute explainer video. Even writing one sentence is worthwhile.
The deadline for submissions is 5 pm next Monday 2 October, so have your say today.
Kate and the Everyone Connected Team
PS – To encourage friends to have their say, you can share this post on Facebook, or the message below.
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Kia ora friends,
Did you know that consumer protections are VOLUNTARY for power companies?
Help us change this by calling for mandatory rules for consumer care. Have your say here.
The Electricity Authority oversees rules for electricity retailers. They’re consulting about whether to make ‘Consumer Care Guidelines’ into mandatory rules. These Guidelines are currently voluntary with no penalties for companies that don’t follow them. But they cover important things:
– how companies protect people who are medically dependent on electricity
– preventing debt and disconnections
– reasonable fees
– clear communication.
The Electricity Authority’s preferred option is to make only parts of these Guidelines mandatory. We think consumers need the FULL set of Guidelines to be mandatory, as soon as possible, to minimise harm.
Can you share your views before 5pm next Monday 2 October?
It takes as little as five minutes and can help protect all of us.
Thanks for your support.
Common Grace Aotearoa started this petition on the OurActionStation community campaign platform. If there’s an issue close to your heart that you’d like to campaign on, you can start your campaign here.
You are receiving this message because you signed the petition “Protect families struggling with power prices“.
UCAN - United Community Action Network Aotearoa NZ 